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COMPLAINING TO CP: LETTER SENT, AND THE REPLY

Posted by flubby123456 on August 15, 2010

GRR,

THE POOPHEADS OF CP ARE GETTING ON MY NERVES!

Here’s the email I sent them:

Hey there!
My question is: WHY ARE YOU TAKING SO MANY PRIVILEGES AWAY FROM NON-MEMBERS?!
> Honestly, I understood the concept of members being able to buy clothes and have exclusive rooms and such since they pay. But non-members should at least be able to FULLY play a game, without being stopped after a few levels, because it is members only. Non-members can’t buy clothes, they can’t even open their igloos to have a party.. SO WHAT IS THERE TO DO ON THE ISLAND BESIDES WADDLING AND MINGLING?! Also, the stamp book editing feature. IT’S JUST A STAMP BOOK, do you really have to make that a members only feature?! I understand that members get more privileges since they pay and support club penguin, but non-members support Club Penguin too and they deserve at least a little more privileges.

AND THIS IS WHAT ROB said back:

Hi there,

Thanks for contacting us here at Club Penguin Support.

It is important that we give our members value for money for their financial support of our website.

We believe that every penguin deserves to play in a fun and safe environment.  Club Penguin is all about players building a great community and meeting new friends to waddle around with.

In order to keep making cool new things for every penguin, we require a source of funding.  Most websites use advertisements, which we do not believe our users should be subjected to.  In order to keep Club Penguin advertisement free, we decided to offer a special membership package.  This is an available option for any player that’s interested in experiencing everything that Club Penguin has to offer.

With all of the help from our member penguins, we are able to provide many exciting aspects of the game to all penguins.  From amazing parties and mini-games, to free items for any penguin to collect.

If you have any more questions, please don’t hesitate to contact us again.

Regards,

Rob
Club Penguin Support

OH BOO YOU. They all say the same thing grr.

Maybe we should boycott Club Penguin 😛

WHACHA THINK?

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13 Responses to “COMPLAINING TO CP: LETTER SENT, AND THE REPLY”

  1. JuJu said

    AS FOR THE REPLY – I think it’s automatic system, because the

    “In order to keep making cool new things for every penguin, we require a source of funding. Most websites use advertisements, which we do not believe our users should be subjected to. In order to keep Club Penguin advertisement free, we decided to offer a special membership package. This is an available option for any player that’s interested in experiencing everything that Club Penguin has to offer”

    was in the other responses too xP

    And as for the boycott – hmm, maybe. xD

  2. wiibob7975 said

    Wow i’m a member but i totally agree with you! Rob’s answer was so lame! I learned that e-mailing Club Penguin is not the best thing to do. Next time try to call them. I don’t know the number off-hand but if you go to my site and click on the page,”How to get unbanned” the number is on that page.

  3. I have sent 1 of thos emails, what, like 1nce o month? i get the same answer too.

  4. Madi said

    *raises hand*

  5. rechilinski said

    Here’s what i sent them
    Here are some good ideas for club penguin,

    1.Maybe you could start to have a fourth of july party next year.

    2.We need to have a little more PRIVILEGES for non members (I feel so bad for JuJu because she is a non member and you guys are taking away too many PRIVILEGES.

    3.Non members should be able to play the whole game with out being stoped at a certain level 😦

    4.There should be a pathway to the cove to the ice berg

    5.There should be more sunglasses in the clothing catalog

    6.There should be more items in the better igloo catalog

    Can you please use at least one of them?

  6. rechilinski said

    I will post what they reply

  7. rechilinski said

    😉

    • JuJu said

      that’s a really great list!!!! I think they should use one (or all) of them!!
      but they might not do numbers 1 or 4, because not everyone is in the USA and the iceberg is, well, and iceberg, and it kind of ruins the effect if there is a path to it.
      but all that aside, I think thats a pretty good bunch of ideas.

  8. rechilinski said

    Heres what the said,
    Hi there,

    Thank you for taking the time to write us here at Club Penguin and share your cool ideas. I particularly enjoyed the idea for a pathway to the Iceberg, you are quite the creative penguin.

    Although I can’t guarantee we will be able to use your ideas, I can guarantee that I will pass it along to our development team for further discussion. Our developers are always eager to hear fresh new ideas from enthusiastic penguins such as yourself.

    Again, thanks so much for sharing your ideas with us. If you have any other questions, concerns or ideas feel free to contact us again. We are always around to lend a friendly penguin ear.

    Until next time, waddle on my friend!

    Jordan
    Club Penguin Support
    And it would be a good idea if it was from the water in the cove like a little dock to it

    • Funkytwins said

      I always get the “I can’t guarantee we will be able to use your ideas, I can guarantee that I will pass it along to our development team for further discussion. Our developers are always eager to hear fresh new ideas from enthusiastic penguins such as you” thing. xP

  9. rechilinski said

    Ya it’s so annoting

  10. rechilinski said

    I mean annoying

  11. Waddle on my penguin friend? REALLY?

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